Advanced Software for
|Developed and Sold by HydroSOLVE, Inc.|
|The World's LEADING Aquifer Test Analysis Software Since 1989!|
HydroSOLVE, Inc. ("HydroSOLVE") is sensitive to protecting the private information that our customers and visitors provide to us. We also want you to have the opportunity to obtain interesting and useful information, products and services through HydroSOLVE. The loyalty of our customers is very important to us and we hope this policy will underscore our commitment to making sure your experience with us is a good one.
Customer information is information such as name, address, telephone number, and credit card information, i.e., information that identifies a particular individual or business.
As part of a customer's purchase of good and services from HydroSOLVE, customers must provide their user name, address, telephone number(s), company name (if applicable), and credit card or other billing information. We retain this information in our customer databases.
The customer information that we collect during the registration process is or may be used:
This information is kept on limited access computers and is only available to those employees who have a need to know.
Except under the limited circumstances described above, we do not disclose customer information to third parties.
You may update the information you provide to us at any time as part of the registration process or by contacting us.
Each time a user visits our Web Site, certain anonymous use and navigation information is collected by our servers. This information is aggregated and anonymous. It tell us how our Web Site is used and navigated, including the number, frequency and duration of visits to each Web page.
Web Site use and navigation information that we collect may include the domain names of visitors who are not already HydroSOLVE customers (such as "www.user'sinternet-service-provider.com"), and of HydroSOLVE customers, but it does not otherwise contain individually identifiable information about any visitor to our Web Site.
Like customer survey information, we use the anonymous, aggregated information to improve the content and navigation features of our Web Site.