Support

Free
Support

software support is prompt, unlimited and free!

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AQTESOLV

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AQTESOLV

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Manuals And
Documentation

Help System

When looking for answers to questions, start by referring to the electronic help system (manual) for which is now easier than ever to use.

To access the help system, choose Contents and Index from Help menu of the software. The help system is organized like a book with an in-depth index, extensive cross-referencing and search capabilities.

AQTESOLV Help System

Tips

  • The Quick Start chapter found in the Contents tab of the help system (see above) contains tutorials for using the software.
  • Type a keyword into the Index tab to find specific topics in the help system.
  • To obtain context-sensitive help while using , click the Help buttons or press F1.

PDF Manual

If you would like a printed version of the manual, you may download a free PDF copy. Note that the electronic help system described above contains the most complete and up-to-date help information for the software; certain topics found in the help system are not found in the PDF manual.

Before printing the PDF manual, please be aware that it currently exceeds 500 pages.

Citation

To reference in a publication, please find a citation in the Welcome topic of the electronic help system (Help file) installed with version 4.x of the software.

Additional
Support Resources

You are encouraged to explore the many detailed tutorials contained in the Quick Start chapter of the manual when first learning to use the software.

The website also contains many additional free support resources including the Knowledge Base and Aquifer Testing 101 sections.

Have a look at our informative blog, AQTEBLOG, and don't forget to follow on Google+ and LinkedIn!

E-Mail And
Phone Support

HydroSOLVE, Inc.
2303 Horseferry Court
Reston, VA 20191 USA
Tel +1 703 264 9024
Fax +1 209 254 8831
hydrosolve@aqtesolv.com

HydroSOLVE, Inc. provides free software support with every purchase of .

  • Email us with your data sets for the most effective answers to your questions.
  • Call us for telephone support from 9 AM to 5 PM Eastern US Time (GMT-05:00).

Important! Please have your software serial number available when contacting us for software support.

Testimonials

"Fantastic tech support!"
Christopher J. Neville, SSP&A, Inc.

"Thank you for your help and excellent, prompt service."
Nicole Mosher, Delta Environmental, Inc.

"The help documentation and examples are superb."
Mark Cunnane, PE, PG, Western Groundwater Services, LLC

"Thank you again for your time--it was VERY helpful."
Jennifer Vinci, GES, Inc.

"The support for AQTESOLV is unparalleled."
Harm Maathuis, Saskatchewan Research Council

"Thanks for your high level of customer service."
Regina Marker, Millenium Science & Engineering, Inc.

"Thank you very much for your tech support--it is the best. I will recommend your program to anyone."
Li Ma, Landau Associates